If you have booked a transfer and recieved an email confirmation, the driver will wait for you at the airport or ferry port, hotel or any other station with the name board showing your name at the international arrivals inside the airport terminal, or, at the head of the platform if a ferry terminal or at the hotel reception desk. If you are unable to locate the driver, please wait at the information desk/office. If you have booked a taxi transfer, and the driver has informed you about traffic problems via phone you should always go to the information desk or office to wait for your driver.